What is Work in Flow?
Applied leadership development for organisations operating under sustained pressure
Emotional Intelligence and Effective Leadership
Emotional intelligence
Emotional intelligence is grounded in the nervous system.
It is the foundation for self-awareness, resilience, and effective leadership.
When leaders understand and regulate their own emotional state, they create the conditions for trust, psychological safety, and sustainable performance even under pressure
The Edge
The Edge is where pressure shows up, in decisions, conversations, feedback, and conflict , and where leadership behaviour most directly impacts performance.
BURNOUT at
Every Level
Teams STUCK
in Reactivity
Cultures that
RESIST change
Strategies that
NEVER fully land
These are not soft issues. They show up as stalled execution, disengagement, attrition, and change initiatives that never fully integrate and land, even in capable organisations.
A review of 104 peer‑reviewed empirical articles shows emotional intelligence in leadership and teams correlates with better team outcomes: trust, communication, fewer conflicts, better psychological safety
“Coronado-Maldonado, I., Menjívar, R., & Salanova, M. (2023). Emotional intelligence, leadership, and work teams. Frontiers in Psychology.
Leaders with high emotional intelligence reduce burnout by up to 74% and increase engagement by up to 76%
(Ahead App, 2025).
Introducing R⁴ and NEXUS
The R⁴ Model™ is a practical behavioural cycle leaders use in real time, under pressure, to shift from stress-driven reactivity to calm, intentional leadership.
It forms the behavioural foundation of the NEXUS™ Programme, embedding this capability across the organisation, not just at the top.
The R⁴ Model™ is the behavioural foundation of the NEXUS™ Programme. It supports leaders to shift from stress-driven reactivity to calm, intentional leadership that drives performance.
Each “R” represents a key capability
* Recognise – Spot patterns and root causes of dysregulation
*Regulate - stay grounded under pressure
* Recalibrate – Adjust with clarity and intention
* Relate – Build trust and connection
Together, these specific activities form a practical cycle that strengthens leadership and team collaboration from the inside out, improving how people lead, connect, and deliver
This work isn’t about individual development in isolation. It’s about shifting leadership as a system — so strategy can land, teams align, and performance holds under pressure.
Move beyond dysregulated survival mode, into flow and sustainable performance
The Leadership Shift
When leadership changes at all levels, the organisation gains
Performance becomes sustainable, from the inside out.
Teams leading themselves
Trust
Execution that sticks
I bring over 30 years of experience across finance, transport, health, hospitality, and digital sectors, working with executive teams navigating growth, disruption, and cultural change.
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We combine strategic insight with human behaviour science to help leaders and teams operate effectively under pressure
At the centre is the R⁴ Model™, a practical behavioural cycle that builds capability in real time, under pressure, not just in theory.
Regulation — helping leaders manage stress and respond with intention
Practical — grounded in the real pressures of business, not abstract models
Systemic — designed to impact leadership and teams at every level
Our work integrates coaching, facilitation, leadership development, and culture change — with a clear focus on outcomes that matter.
Alignment. Engagement. Performance that holds under pressure
NEXUS™ gives leaders the space and tools to build self-awareness, shift unhelpful patterns, and step forward with focus and purpose.
Traditional training rarely sticks.
The NEXUS Programme™ is different.
It’s a CPD-accredited framework that uses the R⁴ Model™, Behavioural Assessments, and Positive Psychology practices to help leaders and teams move beyond reactivity into measurable, sustainable performance.
Through NEXUS™, your people learn to:
Stay effective under pressure
Lean into challenge instead of avoiding it
Collaborate across silos and cultures
Apply evidence-based Positive Psychology to boost resilience and wellbeing
Deliver faster, more sustainable performance
Turning challenge into growth, delivering sustainable performance, retention, wellbeing, and thriving cultures.
Grounded in Positive Psychology — building wellbeing as a driver of performance
Scalable — adaptable entry points for SMEs through to large organisations
Designed for diversity — built with today’s fast-paced, multicultural workplaces in mind
I bring both expertise and experience
HR Professional (MCIPD)
ICF Accredited Somatic Trauma-Informed Coach
Master NLP Practitioner
Independent Authorised Everything DiSC® Partner
Brand Partner – The Mental Wellbeing Company
20+ years’ experience in HR, business, and leadership
Beyond credentials, I bring lived understanding of the nervous system — what it means to shut down under pressure, re-emerge, and grow with intention.
Real change happens at the edge, when leaders feel safe enough to step forward.
Partnerships
I am proud to partner with
The Mental Wellbeing Company
to deliver Mental Wellbeing Programmes to forward-thinking schools and businesses across the UK and MENA
Karen Turner, is an independent Authorised Partner of Everything DiSC® on Catalyst™ in MENA
Contact us for More Information
Karen Turner is based in Dubai and seves the MENA region and the UK. She supports HR Professionals and leaders across SME's in various industries, to develop emotional intelligence and build psychologically safe cultures
Karen Turner also offers Trauma-Informed Coaching, VIP Coaching Packages, and Wellbeing Strategies, along with expert HR Consulting and Culture & Strategy Facilitation. Her Positive Psychology Programmes and certified Everything DiSC tools support individual and team growth.
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